Technical support & maintenance

With our modern Support tools, Space Engineering will provide you with 24/7/365 technical support.

We have various tools for our support:

  1. Ticketing system: Available on http://helpdesk.teleportafrica.com With this, you are able to open trouble tickets and access knowledgebase for quick information. This can happen from anywhere as long as you are on the internet.
  2. Live Support: Available on http://helpdesk.teleportafrica.com where you are able to get in touch with our various departments and get a live response on your queries. Our technical support team is available 24/7 online on this system.
  3. Other methods of reporting trouble on your internet connections are:
    • 24/7 Support Hotline: 254750179999
    • Phone: +254733179999, +254202011366, +254208007010
    • Email: support@space.co.ke
    • Escalation email: noc@space.co.ke
    • MSN: support@space.co.ke
    • Skype ID:

Essential Resources

Look Angle Calculator

detailed information about the Antenna Look Angles Calculator

Customer Care

friendly, knowledgeable & professional

Graphs

Periodic Perfomance

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